Our battery isn’t charging, what should we do?


We face most in our phone is battery problem. You'll be surprised the battery you just finished charging suddenly showing you battery low as though it was sucked up. If your battery is draining too quickly after a charge, If your battery stopped charging, maybe you can check the ways as below.

1. The contacts on the tracker or charging cable are dirty.

Dust and debris can accumulate over time and prevent a charge

2. The USB port or outlet is faulty.

If you haven't done so, try a different port. A UL-certified wall charger will also work. Don't use a USB hub.

3. The tracker isn’t connected securely to the charging cable.

Check the alignment and try reconnecting your tracker to the charging cable.

4. The tracker is malfunctioning.

When in doubt, it doesn't hurt to turn your tracker off and back on.

5. The tracker is wet.

Thoroughly dry your tracker before charging it.

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